INSPIRE YOUR TEAM
Your team is your most valuable resource.
Unlock their full potential.
You have an amazing product.
You have a beautiful store.
Unlock their full potential.
You have an amazing product.
You have a beautiful store.
Make your first impressions sell with bespoke retail training to ensure your staff embody your brand.
The formula is simple—fully-trained staff are confident staff and confident staff make sales. Today retail customers expect more than ever before. Exceed their expectations with a team that delivers an experience along with service.
I love to work with brands and businesses that value passionate staff and unlocking their potential
CUSTOMER SERVICE
STAFF PRESENTATION
PRODUCT & STYLING TRAINING
HOW IT WORKS
Inspired packages
Comprehensive learning packages and/or workshops tailored to your business, held either virtually or in-person.
KEY TOPICS CAN INCLUDE:
- The Foundations: Sales & Customer
- Service Training
- Styling
- Emotional Intelligence
- Product Knowledge
- Change Room
- Onboarding Leadership Training
Consulting
You may already have a training suite that you want updated
OR
You would like to start building a retail training suite for your brand.
“My teaching approach comes from a decade-spanning career in retail and styling, infusing best practices and innovations around foundational lessons”
TARA CASTELLAN
HOW I WORK
The approach begins by defining the why behind your brand and understanding it intimately before creating a tailored retail development solution that bolsters your current retail presence.
Then, up-to-the-minute retail and consumer trends are integrated to ensure your business continues to maintain its market lead.
Through detailed analysis and understanding of your brand ethos, I work to integrate your messaging seamlessly across every level of your customer’s overall experience.
Then, up-to-the-minute retail and consumer trends are integrated to ensure your business continues to maintain its market lead.
Through detailed analysis and understanding of your brand ethos, I work to integrate your messaging seamlessly across every level of your customer’s overall experience.
ABOUT ME
At the forefront of Australian fashion retail consultancy, I’ve had the privilege of working in women’s fashion for nearly 20 years and a decade working with some of Australia’s largest brands.
I help brands establish who they are to their consumers, what can be done to enhance this image, and how staff training and retail styling can create confidence, elevate their message and increase revenue.
I help brands establish who they are to their consumers, what can be done to enhance this image, and how staff training and retail styling can create confidence, elevate their message and increase revenue.